Unmatched Communication
How quickly can I expect a response when I reach out?
We are always available, providing immediate responses to calls and emails to ensure seamless communication.
How do you keep us informed on candidate submittals?
We provide instant feedback on all candidate submittals, ensuring transparency throughout the hiring process.
How do you ensure candidates are properly screened?
We screen qualified candidates the same day they are submitted, expediting the hiring process.
How do you stay engaged with us throughout our partnership?
We hold monthly or biweekly calls with vendor teams to address any questions, updates, or concerns.
What tools do you use for real-time communication?
We are available on Microsoft Teams for quick discussions, making communication effortless.
Effortless Staff Requests
How can I request staff quickly?
You can submit staffing requests through our mobile or desktop app for fast and convenient placement.
Are there alternative ways to submit a request?
Yes! You can also submit staff requests via email for added flexibility.
Timekeeping Made Simple
How do medical professionals submit their timecards?
Each MP is provided login credentials to submit verified digital timecards, ensuring accuracy.
Can we track the hours worked by medical professionals?
Absolutely! We provide weekly reports detailing hours worked for complete transparency.
Streamlined Onboarding Process
What compliance measures are included in your onboarding process?
We ensure Joint Commission Standard Compliance, tailored to client needs, covering:
- Background & Drug Screening
- Immunization Records
- Licenses & Certifications
- Education & Work History Verification
- Online Testing & Facility-Specific Documentation
How can we access credentialing documents?
All credentialing documents are immediately available on demand for review.
Efficient Interview Process
How do you ensure candidates meet our specific requirements?
We conduct client-specific screenings to ensure candidates align with your needs before submission.
How are interviews scheduled?
We provide calendar invites with reminders to keep the interview process smooth and organized.
Can we have clinical oversight during interviews?
Yes! Our Director of Clinical Services can conduct interviews upon request.
Singular Contact Point
Who will handle our staffing process?
You will have one dedicated point of contact managing:
- Initial candidate submission
- Selection & onboarding
- Timekeeping & billing
- Handling any adverse events
Performance Appraisals
How is staff performance evaluated?
We conduct digital performance appraisals post-assignment to streamline feedback.
Will multiple agencies contact us for evaluations?
No! Our centralized process minimizes disruptions by consolidating feedback into one system.
Digital Assignment Confirmations
How do you ensure clarity before an assignment begins?
Digital confirmations are completed by both the client and vendor, ensuring transparency and accountability.
What details are included in assignment confirmations?
All assignment expectations are clearly outlined before the start date to prevent miscommunication.
Extension & Retention Support
How do you help with staff retention?
We send automated extension reminders at 60 & 30 days before assignment end to secure extensions early.
How do extensions help with patient care?
By minimizing disruptions and ensuring continuity, extended assignments help maintain consistent care.
Prior Traveler Notification
How does bringing back previous travelers benefit us?
Returning staff already understand facility protocols, ensuring a smooth transition and reliable performance.
How do extensions help with patient care?
By minimizing disruptions and ensuring continuity, extended assignments help maintain consistent care.